If your basket is empty beside the fact that a product has been added to the basket, you perhaps have a cookie problem
Please verify that your browser is configured to allow session (non persistent) cookies.
For information the session cookie that we create only contains your order ID, nothing else
When the session is over (browser closed), the cookie is removed.
Please note that a cookie session is not writen on your disk but stay in memory
If your browser allows cookies and that you have problems (empty basket for wrong reason), we suggest you to add again your product in the basket (memory cached problem possible)
In all cases, if you have a problem, we thank you to send us an email with the maximum of informations (OS, browser,...)
IF with your help we are able to remove a BUG, we will know how to be reconnaissante